The important answers, up front.
Everything you need to understand the LIV Dynamic experience, package pricing, and provider-guided path.
Who is behind LIV Dynamic?
LIV Dynamic is a brand of Longevity Lives LLC, a Florida limited liability company. Longevity Lives LLC owns the LIV Dynamic brand and livdynamic.com.
What does LIV Dynamic help with?
LIV Dynamic helps you explore plans for weight loss, recovery, performance, sexual wellness, hair health, and longevity.
How does the process work?
Choose a treatment, complete your intake, and select your billing option and pay. A licensed provider then evaluates your request. The pharmacy dispenses medication only if a provider issues a prescription.
How does my recommendation work?
Treatment Finder turns your goals, preferences, and key details into a clear starting plan you can explore.
What is included in package pricing?
Your selected package includes provider review and shipping, plus medication when prescribed as part of the package. Review your selected product, initial charge, and billing frequency before paying.
What does my provider do?
A licensed provider reviews your intake and decides whether treatment is appropriate. They may request more information, recommend an alternative, or decline treatment.
Does paying guarantee a prescription?
No. A licensed provider decides whether treatment is medically appropriate. A provider may request more information, recommend an alternative, or decline treatment. Results vary.
How do monthly and prepaid plans differ?
Monthly plans are charged at checkout and every month until canceled. Three-month prepaid packages are charged once and do not automatically renew every quarter. A three-month package does not mean all medication ships together. The selected offer shows the amount and billing frequency before you pay.
What if my provider declines treatment?
If your provider declines treatment and no medication ships, you’ll receive a full refund.
How do I cancel or ask about a refund?
To cancel future monthly renewals, text or call 1-888-346-9959 or email info@livdynamic.com. Canceling future renewals is separate from a refund for an existing order. Refunds are not available after provider review has occurred and medication has shipped, except where required by applicable law. Review the purchase and refund terms for details.
Is treatment available in my state?
Serving all 50 states and DC. Treatment availability is confirmed during provider review; submitting an intake does not guarantee treatment. Specific treatments depend on provider licensing and pharmacy coverage in your state. Services are for adults age 18 and older.
When is medication dispensed?
Medication is dispensed only after provider review and a prescription. Shipping is included in the selected package. Contact support for an order or delivery question, and your provider or pharmacy for medication-specific instructions.
Where can I review the policies and patient documents?
Read the Privacy Policy, purchase and refund terms, and Website Terms of Use. The Privacy and Purchase pages also link to the provider Notice of Privacy Practices and Connect Patient Terms.