Purchase, subscription, and refund terms

LIV Dynamic is a brand of Longevity Lives LLC, a Florida limited liability company. Longevity Lives LLC owns the LIV Dynamic brand and livdynamic.com.

Company mailing address: 22930 Yonge Rd, Eustis, FL 32736.

Review the product, billing option, initial charge, and any recurring charge before completing checkout. Package pricing includes provider review and shipping, and medication when prescribed as part of the selected package. Your clinician determines whether treatment is appropriate and confirms your treatment plan.

Submitting an intake or making a payment does not guarantee a prescription or a particular treatment outcome. The Connect Patient Terms apply to the telehealth evaluation and provider-review portion of your care.

A monthly plan is charged at checkout and every month until canceled. The amount and billing frequency for your selected plan are displayed before you pay. By completing a monthly checkout, you authorize those recurring charges to your selected payment method.

To cancel future renewals, text or call 1-888-346-9959 or email info@livdynamic.com before your next renewal date. Canceling future renewals is separate from requesting a refund for an existing order. The refund terms below apply to existing orders.

A three-month prepaid package is a one-time payment for the package shown at checkout. It does not automatically renew every quarter. Availability and the package price are shown with the selected offer.

Prepayment does not replace provider review or guarantee a prescription. A three-month package does not mean all medication ships together. The refund terms below apply to prepaid purchases as well as monthly purchases.

If your provider declines treatment and no medication ships, you’ll receive a full refund.

Refunds are not available after provider review has occurred and medication has shipped, except where required by applicable law. Canceling a subscription stops future renewals; it does not refund an existing order.

For a billing error or a question about an existing order, contact support with your order reference. Do not include sensitive payment information or medical records in your message.

Medication is dispensed only after a licensed provider reviews your information and issues a prescription. Shipping is included in the selected package. The dispensing pharmacy is responsible for dispensing, labeling, counseling, and shipping medication.

Confirm your delivery address before checkout. Contact support promptly about an address correction, missing shipment, damaged package, or delivery concern. An address change may not be possible once an order has been processed or shipped.

For medication-specific storage, handling, or dosing questions, follow the dispensing pharmacy's instructions and contact your provider or pharmacy. Do not use this website as a substitute for individualized instructions.

Serving all 50 states and DC. Treatment availability is confirmed during provider review; submitting an intake does not guarantee treatment. Availability for a specific treatment depends on your physical location, provider licensing, and pharmacy coverage. Services are for adults age 18 and older.

Use your actual location and delivery address. Contact support with questions about your state and selected treatment.